Lessons learnt report on uptake and cross case learning

A framework will be developed to define success of CS product application for local contexts in each Hub and be embedded in the stocktaking activities (Task 1.1). This framework will engage different user groups, including traditionally under-represented and vulnerable citizens, inter alia youth, the elderly, disabled, in defining what constitutes successful CS. Additionally, these insights will inform the theory of change and the roadmaps developed for each Hub (Task 2.1). A second framework will be developed for evaluating the CS product development and will be embedded in the iterative development process. The evaluation framework will be applied to identify the enablers and barriers to successful CS products, their uptake and impact. Cross case comparison will be used to surface generalizable factors for successful CS co-development and product uptake and impact. The evaluation framework will take a co-evaluation approach to engage end users in assessments throughout the development and implementation cycles. The success and evaluation frameworks will be applied using an iterative approach that matches the agile development of the CS products and accounts for learning over the course of the project. This report summarizes final outcomes